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Why can’t I save packages with payment methods that do not have shipping labels?

When you’re in the packing step of Order Fulfillment, you may encounter this kind of notice “Shipping labels is not available”

Shipping labels is not available


The concept of Pack action is only available for orders with shipping method is UPS or FEDex (with details: Length, Width, Height)

Otherwise, if the order is made with Offline Shipping, you can’t use this Pack action.

  • In the same step, you need to click View Details (do not click Pack)
View Details
  • A Pop-up as screenshot will show and then you can Pack it from here.

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